Home / FAQs
Support
Questions, clearly answered.
Or choose a topic
TUITION & LESSONS
Online Chemistry tuition for Year 10 and Year 11 students who need support or want to work towards higher grades.
Any GCSE Chemistry exam board, Foundation or Higher. We’ll discuss your child’s course on the parent call.
Yes. Biology and Physics support is also available for Year 10 and Year 11 students. Tell us which subjects your child needs help with when you book your parent call.
Yes. Lessons take place online, with your child working individually with their tutor.
Frequency is agreed around your child’s needs and availability. We recommend two hours per week; this is discussed on the parent call.
Tuition is mainly delivered by Sami and Kelvin. Sami has more than four years’ experience tutoring Biology, Chemistry and Physics. We’ll discuss tutor availability on your parent call.
Individual tuition gives your child time to ask questions and work through explanations with their tutor. Use the parent call to explain what makes classroom learning difficult and discuss whether our support is suitable.
Yes. We can use your child’s mock results alongside the Chemistry entry assessment to identify areas that need attention and discuss what to focus on in tuition.
Yes. Students aiming for higher grades can use individual tuition to strengthen their understanding and practise applying it to exam questions.
PRICING & ASSESSMENTS
£40 for each one-hour lesson. Chemistry entry and two-month assessments, plus the parent review call, are included with no extra fee.
Chemistry students receive an entry assessment as part of their tuition. This helps identify their current understanding and the areas that would benefit from attention.
After two months of Chemistry tuition, a further assessment and parent review call help us discuss progress and next steps. Both are included, with no extra fee. Two months means elapsed time, not eight lessons.
Parent call
A free 15-minute parent call.
The call lasts 15 minutes. We’ll discuss your child’s needs, goals, subjects and availability, explain the tuition and answer your questions.
Book a free 15-minute parent call to discuss your child’s needs and suitable lesson times.
REFERRALS
Receive a one-off £40 for each eligible new student you refer. Ask the family to mention your name on their parent call or WhatsApp so we can record the referral.
If someone you referred later refers another eligible new student, they receive £40 and you receive £10. This extends one referral level only. Both rewards are one-off payments.
The new student must have paid for eight sessions and completed their first lesson. Both conditions must be met. They do not need to complete all eight lessons; rewards are paid as soon as possible after the second lesson is completed.
There is no overall cap on eligible referrals. Each eligible new student generates a one-off reward. The £40 direct reward and £10 second-generation reward go to different referrers where applicable.
Yes. Anyone can refer a family, even if they are not a Score Better customer.
The family can tell us your name during their parent call or on WhatsApp. Add your name to the shareable invitation as a reminder.
Rewards are paid by bank transfer as soon as possible after the new student completes their second lesson, provided eight sessions have been paid for. This timing applies to both the £40 and £10 rewards.
STILL NEED HELP?
Ask about 1-to-1 tuition, the parent call or an existing booking on the Contact page.
Contact us